Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.

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Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!

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Enterprise-grade knowledge base allowing your team to document best practices and solutions to common problems. Share articles among your team and use them to reply time-consuming and repeated queries from your customers. Reduce customer support, improve staff productivity and eliminate time wasted searching for information all inside Outlook. Article can be inserted inline, or attached as PDF, XPS or MHT document to the reply email.

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PrimaSoft Web Database Server is a web based application that enables you to quickly create, manage and share your databases across you company or with friends over the Internet or Intranet. You can set up contact database for your business, a knowledge base for your organization, a product catalog for your corporate web site, or information managers for your personal use. Unlimited database and user accounts. Win2000,NT,XP.

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NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way. NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more. NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service.

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A knowledge base that runs completely in an Exchange public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users aalready know. Off-line possibilities. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge articles. Full text searching. Publish articles to .htm files with expandable index. Drop-down combo boxes for Problem category and type.

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powerKNOW is a web-based Knowledge Management Solution to save and share knowledge. Create your own Knowledge Base or Document Management System. It is very effective in managing different forms of existing Knowledge or creating new KnowHow. Critical and valuable Knowledge of an organization can be saved, structured, shared and transferred back into the business processes.Retrieval of Knowledge and Information can be significantly speeded up.

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General Knowledge Base is innovative multi lingual knowledge management software which allows an easy and effective management of all types of knowledge bases. It is an optimal tool for categorizing, processing, finding and describing articles, documents, information and data. It allows user to keep documents systemized, to add notes and attachments. It also provides an easy access to an organization's knowledgebase either on LAN, WAN or Internet

In a single search, you can combine the knowledge base of several Internet search engines pinpointing the exact information you need with WebSeeker. Whether you're looking for travel information, sport scores, news, books, scrapbooking items, music, home improvement tips, cars, clip art, software, genealogy, etc. WebSeeker makes searching the Web simpler, and gives you optimum search results.

Rapid Email Support is a software productivity tool designed to save you time by speeding up the time taken to reply to your emails. It does this by using the powerful combination of database, knowledge base, small text file templates and the ability to easily add them to your outgoing email you are composing or reply. Inbuilt database and Knowledge base using the latest OLEDB connection.

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more.

Take control of your notes. Personal Knowbase is the note organizer that makes it easy to manage large amounts of information. This freeform note manager uses a natural way to retrieve notes, using keywords to filter your knowledge base for related information quickly. Import many file types. Link to web addresses and files. Cross-link notes. Protect with passwords. Tag important notes for instant access. No limit to size of the database.

Stash is a tiny, free-form knowledge base that's easy to use for folks on the go. And since Stash is fully portable, its an astute choice when used with flash drives and other removable media. With Stash you can create, and manage a variety of data like: journals, notes, phone numbers and addresses, recipes, letter templates, code snippets. Stash can even read your data aloud with its inbult text to speech engine. Free upgrades for life.

Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked. Simple to use interface! Configure almost all aspects of the program Connect from any remote site Color coding of Requests and Users Advanced searching (SQL and Full Text) Built-in Knowledge Base (regulated by Admin) And much more...

Unique collection of Delphi tips and articles where Delphi programmers can find ideas, solutions and share their experience. This version of Delphi Knowledge Base gives user even more functions - new sorting, filtering and grouping criteria, bookmarking system and greatly improved DKB Update tool and new interface.

Home Brew Kit Master is a program for recording the details of your home brews, printing reports, generating tasting sheets, and providing a searchable knowledge base of tips on home brewing.

Matador Spam Fighter avoids all unsolicited emails from collapsing your inbox. A great improved bayesian filter analyzes each email content and determines it spam probability against the knowledge acquired by automatically learning from your existing emails. Matador Spam Fighter is completely adaptative to you incoming mail and will automatically learn from it to become the most accurate spam filter for your inbox. Try it out. It's totally free!!

Personal Knowbase Reader is a viewer for data files created by Personal Knowbase freeform notes manager software. Share Knowbase content with friends or co-workers, even if they don't have a copy of Personal Knowbase. Provides read-only access to files, so you can view, search, export, and print Knowbase articles, but not modify articles or create new ones. PK Reader reads files created by Personal Knowbase version 2 or 3. Free for personal use.

Quoting/Invoicing software for computer resellers. Easily create professional system quotations in minutes. Wizards included for configuring, quoting systems, entering parts, purchase orders and vendors. Track your customers, customer payments, stock levels, To-Do List, Knowledge Base, Bulk e-mailing and quotations. Sell quotes, print invoices, track serial numbers and warranty information, track sales tax and gross income.

Restaurant Software for the management of your restaurant provided by Microcafe. Microcafe Concept features reservation, booking, table management, customer management, increased customer satisfaction and maximized table turnover.

Acala DVD 3gp Ripper is a professional DVD tool program for converting DVD movies to mobile phone suitable movies and turn mobile phone into a portable movies centre, it design for anyone who wants to enjoy DVD movies on mobile phone. The build-up enhanced encoder fast convert any copyright protected DVD movies without any flaw and deep compress output min files with high speed and lossless movie quality.

Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use. Multi-user licenses are available. Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home.

ZoneIDTrimmer helps to detect and remove an alternative data stream (Zone.Identifier) stored by Windows in files downloaded from the Internet or email attachments saved on your disk, causing a security warning when these files are used.

Avira AntiVir Personal - Free Antivirus is a reliable free antivirus solution, that constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.), monitoring every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected. Actions include repair, delete, block, rename and quarantine programs or files.

A-Ware 2000 is the share-ware author's total solution for customer tracking, software/program tracking, mass emailing and key-generation. Replace 6 software programs that you use now: Mail-Merge, Customer spreadsheet/database, knowledge Base, bug-tracker, scheduler, to-do list. Key-Generation module integrates with RedRegistration, by RedBarron Software. Also integrates with Instant Quote 2000 for invoice creation.

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

Have you ever lost valuable information you've seen on the Web? With Surfulater you can permanently save anything you see on the web or on your PC and organize it in ways you haven't dreamt of yet. For starters you can categorize, cross reference and do full text searches. Plus annotate and edit whatever you have saved to make it all the more valuable. Try it today and you'll never loose important information again.

Instant Quote Professional is a feature rich software application designed for any business that requires quotes and invoices, allowing you to easily create quotes and invoices in seconds! Supports US, UK, Canadian, VAT and Australian GST systems. Features include quote, invoice, Excel-based Quote/Invoice with formulas, Contact Management, proposal generation, bulk e-mails, as well as inventory control, serial number tracking, Job tracking.

AVIRA Antivirus for Windows Desktop is a reliable antivirus solution, that constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.), monitoring every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected. Actions include repair, delete, block, rename and quarantine programs or files.

Omni Customer Support allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement

Pagico (Basic) is the lite version of Pagico (Standard). It comes with exact features for you to manage all kinds of your data (take notes make lists or To-Do lists, make outlines or plans, and manage documents), build your own knowledge base.Pagico allows you to centralize your stuff in "topics", and manage your topics with extremely powerful feature - "TagExplore", which automatically generates tree views out of your tags on the fly.

Finally a To-Do List Mgr that Doesn't Get In The Way. With unlimited hierarchical subtasks, a knowledge base, a journal, scheduled tasks, full text search, and much more! It's so easy to learn and so flexible you can use it for managing anything from a simple to-do list to a large project plan. With an extremely convenient, fluid and intuitive interface you'll be up, running and getting organized in seconds!

SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.

A development tool allowing you to create an interactive virtual service agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. The conversational nature can make interacting with the agent informative, interesting and entertaining. The system is designed to answer frequently asked questions, eliminating the need to call customer service.